A pick up in Vienna is possible from Monday to Friday, 10:00 a.m. to 6:00 p.m. in our store Vienna Plankengasse (Corner of Plankengasse / Seilergasse 1010 Vienna).
This only applies to new online orders. Not valid for repairs, exchanges, band changes, or returns.
As soon as you place an order online, it will not be processed until the next working day, therefore, pick up on the same day not possible.
Our customer service will contact you via SMS, email, or phone to arrange a pick-up date. If you have any further questions, please contact our support team on + 800 9366 2000 (Mon-Sat 10:00 a.m. - 6:00 p.m.) or via email firstname.lastname@example.org.
Order by phone in London
Please contact our store in London directly at +44 73 777 551 66.
The pick-up is possible from Monday to Saturday 12 p.m. to 6 p.m. at our London store located at 16 Marylebone High Street, London W1U 4NX.