Frequently Asked Questions
Can I configure a COLLECT YOUR PENDANTS necklace with pendants that are currently unavailable online?
Yes, you can configure a necklace with these pendants by contacting our support team at 00800 9366 2000 (toll free), at support@annaij.com, or inquiring at an ANNA store.
How long does it take to make a COLLECT YOUR PENDANTS necklace?
Production takes between 3 and 8 weeks depending on the model and the choice of pendant(s).
Can I add more pendants to this necklace at a later date?
Yes, additional pendants can be added to your COLLECT YOUR PENDANTS necklace at any time. As a result, you can create a very personal piece of jewelry with many special memories over time.
I would like to have more pendants attached to my CYP necklace. Who can I contact for this service?
You can purchase pendants for the necklace at one of our ANNA stores and provide us with your CYP necklace directly in-store. The pendants will be attached in our workshop in Vienna by our goldsmiths.
If you are unable to find an ANNA store near you, you can contact our support team by phone at 00800 9366 2000 (toll free) or by email at support@annaij.com.