Online Band change
Already own a bracelet or another piece of jewelry and in the market for a new color? With our Band change service, you can choose a new band color and bring variety into your look.
If you have any special requests concerning your band change, please contact our support team by phone 00800 9366 2000 (free of charge) or by email support@annaij.com.
Online Band change in 4 steps
STEP 1
Choose the correct band change service for your piece of jewelry.
STEP 2
Choose a new color and, if necessary, determine other criteria such as material and band length. Then, add the Band change service to your shopping cart and complete your order.
STEP 3
After you have completed your order, please send us your piece of jewelry (including all components), insured, and including the order number to following address:
ANNA INSPIRING JEWELLERY
for the attention of band exchange
Plankengasse 3
1010 Vienna
Austria
Step 4
Once received, the band will be changed in our workshop and returned to you within a few business days.
If you have any special requests concerning your band change, please contact our support team by phone 00800 9366 2000 (free of charge) or by email support@annaij.com.
Shop now
STEP 1
Choose the correct band change service for your piece of jewelry.
STEP 2
Choose a new color and, if necessary, determine other criteria such as material and band length. Then, add the Band change service to your shopping cart and complete your order.
STEP 3
After you have completed your order, please send us your piece of jewelry (including all components), insured, and including the order number to following address:
ANNA INSPIRING JEWELLERY
for the attention of band exchange
Plankengasse 3
1010 Vienna
Austria
Step 4
Once received, the band will be changed in our workshop and returned to you within a few business days.
If you have any special requests concerning your band change, please contact our support team by phone 00800 9366 2000 (free of charge) or by email support@annaij.com.
Shop now
Band Change Products
In-Store Band Change
You can have your ANNA bracelet’s band changed directly at any ANNA Store. This standard band change service is usually done on site.
Regarding all other band change service categories, all jewelry will be ready for pick-up within a few business days.
All available band colors are displayed at our ANNA stores.
Frequently asked questions
How long does it take to change a band in the stores?
A standard band change in one of our ANNA stores can usually be done on site immediately. However, if it is particularly busy at the time of your visit, you can also arrange a pick-up with our ANNA experts to save you wait time in the store. Usually the band change does not exceed longer than one working day after you’ve dropped it off at one of our stores.
For all other band change service categories, the band change takes place in our workshop and takes a slightly longer as a result. Your jewelry is usually ready for pick-up within a few working days.